# Michelle Lauffer

> Trainer • SaaS Advocate • Customer Success Professional | Empowering Users & Teams


## Posts

- [Greetings!](https://michellelauffer.com/hello-world/): Welcome to my site. Here is where I plan to post insights that I’ve gained through my years of experience along with the extensive research that I’ve done concerning Customer Success Management. I look forward to engaging with you and sharing experiences and insights on this profoundly important subject.

## Pages

- [Insights](https://michellelauffer.com/insights/)
- [Home](https://michellelauffer.com/): I turn technology into client success. Skills My Experience


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